HOW TO FILE A COMPLAINT?
To file a complaint or report, the Metropolitan Taxi Institute (IMT) will require that the user provide specific information on the taxi in which the service object of the complaint was given.
At the end of a route, always ask the taxi driver for a receipt with the following information: taxi driver information, the license number, national tax identification number, the vehicle plate number, the price of the route, the date of service, the driver's signature.
If you have any questions or concerns, please check the website of the Authority of the Taxi in Barcelona
